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Cookies, Privacy and Terms


What are cookies?

Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (such as Internet Explorer, Mozilla Firefox or Google Chrome) then sends these cookies back to the website or application on each subsequent visit so that they can recognise you and remember things like personalised details or user preferences.

Cookies are very useful and do lots of different jobs which help to make your experience on websites as smooth as possible. For example, they let you move between web pages efficiently, remembering your preferences, and generally improving your experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

They are referred to as session or persistent cookies, depending on how long they are used:

• Session cookies only last for your online session and disappear from your computer or device when you close your browser.

• Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies are activated each time you visit the site where the cookie was generated.

Analytics cookies:

These cookies do not identify you directly as they do not collect information such as your name or email address. However, the information collected by these cookies will be linked to a unique user identifier code. This is a random sequence of numbers and letters which can be used to link information collected by the cookies back to you without the cookies collecting your name or email address. This allows us to use the information collected by the cookies to understand more about users viewing habits and interests so that we can make our service, advertising and marketing more relevant to the you, the user.

Third party cookies:

Occasionally, third parties may set cookies on our services which we do not control. These are called "third party cookies".

Embedded content:

On some pages of our website we may include embedded content, for example from Wistia, Zopim, Addthis. When you visit a page with embedded content, the service provider (for example, Wistia, Zopim, Addthis) may set its own cookies on your web browser to track the success of their application or to customise their application to you.

Wistia - Some of our pages use this video play back service.


Zopim - This is our chat service that allows you to ask a question from everypage.


Addthis allows you to share the page that you are on with your friend or loved one.


We no not control the use of these cookies and cannot access them, as cookies can only be accessed by the party who originally set them. You should check the third party websites for more information about these cookies.

How to control cookies:

There are various ways that you can control and manage your cookies which are discussed in a bit more detail below. These changes will apply to all websites that you visit (unless you choose to block cookies from particular sites).

The settings you change will also only apply to the device on which you change them and will not apply across all your devices. If you want to opt out of cookies on all your devices, you will need to change the settings on all your devices individually.

Managing cookies in your browser:

You can control and / or delete cookies as you wish – for details, also see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Most modern browsers will allow you to:

• See what cookies you've got and delete them on an individual basis.
• Block third party cookies.
• Block all cookies from being set.
• Delete all cookies when you close your browser.

You should be aware that any preferences will be lost if you delete all cookies. This includes where you have opted out from cookies, as this requires an opt out cookie to be set. This means that if you opt out from cookies and then delete all cookies, your opt out will not be saved and you will need to opt out again (which will store a strictly necessary cookie so that your device can remember that you have opted out).

If you block cookies completely, many websites will not work properly and some functionality on these websites will not work at all. We do not recommend turning cookies off when using our Services for these reasons.

As we do not collect any identifiable information our service is anonymous.

The links below take you to the ‘Help' sections for each of the major browsers so that you can find out more about how to manage your cookies.

Google Chrome



Safari iOS


Internet Explorer

We use third party cookies for the following purposes:

Performance cookies:

Google analytics helps us to see which pages are useful to you, in turn this helps us to improve our service to you. We do not collect any personal information at any point. We just see how many people visited our site and on which page on any particular day.

Learn more about Googles privacy policy.

Types of cookies used by Google.

Managing analytics cookies:

It is possible to opt out of having your browsing activity recorded by analytics cookies. We use google analytics like most websites and you can opt out of their cookies by clicking on the following link. Please note that this will take you to the relevant third party's website and generate a ‘no thanks' cookie, which will stop any further cookies being set by those third parties.

Don't forget that by not allowing analytics cookies, this stops us from being able to learn what people like or don't like about our service and our other services, so that we can make them better.

Managing analytics cookies:


Email delivery:

Mailchimp is our third party email delivery tool. Each time you opt in to one of our services such as a newsletter or a free guide you are given clear instructions and you can opt out easily at anytime by following the links in each delivery. Learn more about mailchimps privacy policy.

Payment processing:

PayPal is our third party payment processor. All Payments all conducted on PayPals ssl secure server. Learn more about PayPals privacy policy.

Product delivery processing:

E-Junkie delivers our products to you safely via their ssl secure server. This ensures a robust reliable service. privacy policy.

Information sharing and disclosure:

Except for the limited situations listed here in this privacy policy, we will not share your personal information with third parties.

Legal compliance:

We reserve the right to disclose member information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with either intentionally or unintentionally company rights or property, other visitors, list members, or anyone else that could be harmed by such activities. We also reserve the right to disclose visitor or list member information when we believe in good faith that the law requires it.

Communications, customer service:

Based upon the information you provide us, we will communicate with you in response to your enquiries, to provide the services you request, and to manage your account. We may communicate with you by email, land address or telephone.

Newsletters, Promotions, Discounts, Gift Offers:

We may provide you the opportunity to opt in to newsletters or promotional communications sent by email. If you have opted in or otherwise qualify to receive these forms of communication we may use your name, address, telephone number and email address to communicate with you. Out of respect for your privacy, we provide you a way to unsubscribe at all times. Please see the choice opt in / opt out section below.

Choice opt in / opt out:

You are always given explict information to OPT-IN to any of our services such as free guides and newsletter. We never send you these without you first requesting them.

We may provide you the opportunity to opt in to additional newsletters or promotional communications sent by email or postal mail. If you have opted in or otherwise qualify to receive these forms of communication, and no longer wish to receive our newsletter or other promotional communications by email or postal mail, you may opt out of receiving them by following the instructions included in each communication.

Spam policy:

We operate a strict no spam policy.

Our news services that we provide for you are strictly operated with an opt in confirmation so that you authorise and agree to the information that you have subscribed to receive. This information is intended for your own use and gain.

We wish to make it very clear that all communications that you receive from us are at anytime able to unsubscribe from our services as clearly indicated in all our communications.

We actively encourage you to unsubscribe if you feel that you will not make large gains in your personal improvement and enjoyment.

Security and information protection:

We use PayPal as our payment process provider. We never request any financial details. In fact we never see your financial details, these are always passed in an encrypted and secure format with PayPal (our official authroised and verified secure payment provider who manages your purchases on a secure ssl server).

The security of your information is important to us. When you enter sensitive information such as a credit card number on our third party providers payment forms (PayPal), PayPal encrypt that information using Secure Socket Layer (SSL) technology.

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security but we will practice maximum prudence at all times.


Protecting the security of your personal information is very important to us. When we store information that you have provided to us when registering for the service, that information is protected by security measures that include firewalls, a combination of computer hardware and software that helps keep unauthorised visitors from accessing information within our computer network, intrusion detection systems, a combination of computer hardware and software that helps detect any unauthorised visitors and other tools such as data encryption and physical security, where appropriate. Unfortunately, no data transmission over the Internet or data repository can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information.

Links to other sites:

Please be aware that when you are on the this site, or when you receive an email message from us through the service, you could be directed to other sites that are beyond our control. There may be links to other sites from the sites pages or from the email messages or postal mail we send to you that take you outside our site. These other sites may send their own cookies to visitors, collect data, or solicit personal information. The privacy policies of these other sites may be significantly different from this privacy policy. We are not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your personal information collected there. Note that when you link to a third party site from the site, you may see pre populated data fields with your personal information, however, that information is not available to the third party unless you take certain actions on the third parties site, such as submitting a form or control your browser cookies.

Privacy Policy

The Information we collect and use:

By information we mean information about you collected through our service website (s), including your email address, land address, first name, last name, telephone number, product and bagpiping message when you make a request for our services. Any information provided to us will be used solely for the purposes of fulfilling your request for information, fulfilling a request through a site feature, performing and carrying out the terms of the service, or communicating with you as a member of the service.


Registration for the service is not required to simply view the site. If you elect to register for the service, we ask you for information that enables us to provide the service. You will be registering with us on the form provided and such registration may require you to provide relevant contact information such as your name, email address, telephone number and maybe a land address depending on your enquiry needs. We only use this information to contact you and fulfil your request of information.

Aggregate information:

From time to time, we may collect general, non personal, statistical information about the use of the site and the service, such as how many visitors visit a specific page on the site, how long they stay on that page, and which hyperlinks, if any, they click. We collect this information through the use of technologies such as cookies and IP addresses, which are discussed in greater detail elsewhere on this site. We may also group this information into aggregate visitor data in order to describe the use of the site and service to our existing or potential business partners or other third parties, or in response to a government request. However, please be assured that this aggregate data will in no way personally identify you, other list members or any other visitors to the site.

IP addresses:

An IP address is a number thats automatically assigned to your computer whenever you're surfing the web. Web servers, the computers that serve web pages, automatically identify your computer by its IP address. Software may collect IP addresses for the purposes of system administration, to report aggregate information to third parties and to track the use of the site. When visitors request pages from the site or click on a link in a mailing sent through the service our servers log the visitors IP addresses. We reserve the right to use IP addresses to identify a visitor or list member when it will enhance the users experience or if we feel it is necessary to enforce compliance with the sites policies or to protect us, the site, its visitors, the service, our internet service provider partners, list members or others.

Privacy policy for children:

We do not knowingly collect information from children under the age of 18 on the site or through the service. If you are under the age of 18, please do not provide any information to us. If we become aware that we have collected information from a child under the age of 18, we will make commercially reasonable efforts to delete such information from our database.

Terms and conditions


The information provided on this website is of a general nature. It is not a substitute for specific advice in your own circumstances.

Whilst we endeavour to use reasonable efforts to furnish accurate, complete, reliable, error free and up to date information, we do not warrant that it is such. We and our associates disclaim all warranties.

Third party sites:

This website may contain links to websites operated by third parties. Such links are provided for your convenience only and we have no control over their individual content. We therefore make no warranties or representations as to the accuracy or completeness of any of the information appearing in relation to any linked websites nor as to the suitability or quality of any of their products or services. The provision of links to third party sites does not imply any endorsement of the sites or those that control them.

Intellectual property:

The contents of this website including but not limited to text, images, sound clips, video clips, page layouts, underlying code and software is our or our affiliates property. The content may not be reproduced, transmitted or stored in whole or in part other than in accordance with the following permissions.

You may print, copy, download or store any of the content of this website for your own private personal use or use by others within your organisation provided that any such material is reproduced in full without any amendment and that it is not incorporated into any other material whether in hard copy, electronic form or promotional use such as commercial or private benefit.

You specifically agree that you will not use the content of this website for any commercial purpose whatsoever.

Payments, Deposit and Cancellation:

All deposits are non refundable. If you cancel your booking at any point within a six (6) month period prior to your event date your full remittance will be due. Any cancelations six (6) months or out are charged at 50% of the remaining remittance.

All final remittance payments are due 4 weeks from your booked date. Any bookings made within four weeks from your booked date should be made instantly. Failure to complete your final remittance within four weeks could mean that your booking is not 100% confirmed and you may miss out. Only bookings fully paid within these periods will guarantee your date with Piper Mckay. Due to demand you are advised to clear your balance instantly.

Any booked dates that are cancelled for a re sheduled date due to any circumstances are first subject to a new date check to see if it is available, if so a nominal fee of £75.00 is charged to change the date.

All international engagements must include full board 5* Hotel accommodation that is to be pre booked and paid by you, the booking party as well as Travel Flights with British Airways business class only from London Heathrow or Gatwick.

Force Majeure:

In no event shall Martin, Piper Mckay be responsible or liable for any cancellation, failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, strikes, work stoppages, health, accidents, acts of war or terrorism, pandemics, epidemics, health issues, civil or military disturbances, transport breakdown, nuclear or natural catastrophes or acts of God, interruptions, loss or malfunctions of Bagpiping equipment, communications or computer, software and hardware services.

Social Distancing / Etiquette / Musical Composition:

Inline with social etiquette musical composition, Piper Mckay plays at a safe distance away from any person, group or gathering.

Musical performances with the Highland pipes are better from a far due to the powerful volume and atmosphere that they create. This is also a healthy distance and by far the most professional stand point for the ultimate experience.

Contacting us:

We value your custom and opinions. We, Martin, PiperMckay.com have built a leading reputation for providing a Worldclass service, we change lives for the better and we look forward to serving your best interests soon.

Our services are renowned and this has stood the test of time since the conception of PiperMckay.com in the year 2000.

If you have questions send them to info@pipermckay.com.








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